Documentation
Clover Payments
⚙️ Step 1: Unbox Your Clover Terminal
Inside your Clover box, you’ll find:
- 📦 Charging cradle
- 🔌 Power cords
- 🧾 Receipt paper roll
- 💳 Clover Flex EFTPOS terminal
Setup Instructions
- Open the box and take out all components.
- Build the power cord using the included parts.
- Connect the power cord to a power source.
- Plug the power cord into the bottom of the charging cradle.
- Place the Clover Flex terminal onto the cradle — the light should turn green.
📱 Step 2: Set Up Your Device
You’ll need:
- 📧 Access to your email address
- 📶 Your Wi-Fi password (if using Wi-Fi)
⚙️ Setup Process
- Press the power button on the right-hand side of your Clover Flex.
- Wait for the Clover logo to appear — setup takes around 10 minutes (including updates).
- During setup, an activation code will be sent to the account owner’s email.
- Each device has its own unique code .
- Enter the activation code, connect to Wi-Fi, and download software updates.
- Create a 4-digit passcode to unlock your device.
🕐 Pause here to complete setup before continuing.
💡 Step 3: Quick Tips
After setup, your Clover Flex will show several apps — just like a smartphone.
Here’s a quick setting to adjust before you start taking sales:
Turn Off “Employee Check In”
- Log in with your passcode.
- Open the Shifts App.
- Tap the ☰ menu (top left).
- Go to Settings.
- Uncheck ‘Check Ins’.
✅ Done!
Turn on “Quick Acess”
- Log in with your passcode.
- Open the Employees App.
- Tap the ☰ menu (top left).
- Go to Settings.
- Check ‘Allow Employees Access without Passcode’.
✅ Done!
👩💻 Step 4: Manage Employee Access
You’ll need your computer or laptop (we recommend Google Chrome or Mozilla Firefox ).
🌐 Access the Clover Dashboard
- Check your email for a Clover dashboard invite.
- If you can’t find it, go to: https://www.ap.clover.com/login
- Log in with the account owner’s credentials .
👥 Employee Roles
- Admin – Full access
- Manager – Can process refunds, view reports, manage most functions
- Employee – Can only process payments
💡 Decide if you’ll use individual logins or one generic shared login (e.g. “Bar Staff”).
➕ Add Employees
- Go to Employees in the left-hand menu.
- Select Add Employee .
- Enter:
- Full name
- Phone number
- Email address
- Role (Admin / Manager / Employee)
- 4-digit passcode (for device access)
- Repeat for each team member as needed.
Tip: Managers are often best set as Admins for full access.
💳 Step 5: Taking a Payment
🧾 How to Take a Payment
- Log in using your device passcode or select Quick Access .
- Tap Sales .
- Enter the amount to process.
- Select Pay and choose payment method ( Cash or Card ).
- Once complete, you can print or send a receipt digitally.
- Tap Done to finish.
💸 Step 6: Processing a Refund
(Admin and Manager access only)
↩️ How to Process a Refund
- Log in with your 4-digit passcode .
- Open the Transactions App .
- Select the transaction you wish to refund.
- Tap the red Refund button.
- Choose Full or Partial refund.
- Once complete, the refund will appear in transaction history.
📊 Step 7: End of Day Reporting
(Admin and Manager access only)
🧮 How to Print an End of Day Report
- Log in to your Clover device.
- Open the Reports App .
- Under Date Range , select Today (or customise as needed).
- Choose either:
- All Devices (for combined reports), or
- This Device (for individual reports).
- Tap the Printer App to print your End of Day report.
✅ You’re All Set!
🎉 Your Clover device is now ready to go!
If you need further help:
- Refer to our Support Page
- Or contact us anytime: 📧 support@artspay.com
Welcome to ArtsPay! 🌿