Clover Hub
Clover Dashboard
Below is the link to log-in to your Clover Dashboard.
Ordering Paper Rolls
If you want to order receipt paper rolls, you can easily place an order by reaching out to Clover Experience. Just share the below details, and they will handle everything from there.
Start an Email
Make sure the email is to clover_experienceanz@fiserv.com
Fill out the details below
First Name:
Last Name:
Merchant ID:
Shopfront name (Trading / Site Name):
Mobile number:
Trading hours below
- Weekdays:
- Weekend:
Receipt roll amount (options are 60, 120, 180, 300, 600):
Clover Flex amount:
Clover Mini amount:
Clover Station Duo amount:
Clover Kiosk amount:
Address line 1:
Address line 2:
City:
State (NSW, VIC, QLD, SA, WA, TAS, NT, ACT):
Postcode:
Is the delivery address the Trading/Site address or Personal/Home address?:
What happens after you send the email
You will get a confirmation once the request has been processed and receive an SMS with tracking details once the order is processed by the paper roll vendor.
Please be advised that the order will be delivered within 5 to 10 business days.
Getting started guides
What do you need help with?
- Using Clover Payments? Here’s our 7-step onboarding guide.
- Using Clover Essential, Register and Table Service POS? Here’s how to get started.
- Using Clover Dining? A step-by-step guide to set up your inventory and dining map.
- Need help with Restoke? Click here for a guide.
- Set up your devices and need more help? Here’s our comprehensive guide for all Clover devices, including Tap to Pay (Clover Go).
Clover FAQ
Where can I get more receipt paper?
You can find instructions on getting more receipt paper in Order Paper Rolls on the top of this page.
I need help with the existing Clover system.
If you need urgent technical help for your Clover system, please contact our Clover Experience team on 1800 999 592 (option 2). You will need your Merchant ID and Serial number of your device. Alternatively, you can send an email to support@artspay.com
How fast can I get paid?
Payout speed depends on your settlement schedule, which is set up when your account is created. If you’re unsure whether you’re on Same Day or Next Day settlement, email ArtsPay Support at support@artspay.com and we’ll confirm it for you.
Can I get an additional Clover device?
Please email support@artspay.com with your additional Clover device request and our team can get that organised for you. Please request it at least two weeks in advance.
How-To Library
Useful how-to videos we created to help you use your Clover
- Clover Dashboard - Processing a Refund
- Clover Dashboard - Managing Order and Payment Receipts
- Clover Dashboard - How to Search Transactions & Send Receipts
- Clover Dashboard - Finding Your Daily Sales Report
- Clover Dashboard - Enabling Additional Surcharges
- Clover Dashboard - Adding Employees and Managing Employee Access
- Clover Dashboard - Adding Discount
- Clover Dashboard - Adding and Managing Printer Labels
- Clover Dashboard - Adding an Item and Category
Support Contacts
Our Support team is ready to guide you, no matter what your enquiry relates to. Clover users can access support through their devices, and the help desk can be reached 24/7. For account enquiries, you can also contact us via email:
Sales and general enquiries - hello@artspay.com
Accounts and settlements - support@artspay.com
For questions about your account and general enquiries, please call 1300 354 155.
For urgent technical help, please contact our 24/7 helpline Clover Experience.
Clover Experience - 1800 999 592 (option 2) 7 days a week, 24 hours